Refund policy

Refunds, Returns & Cancellations

Return, cancellation, and refund eligibility depends on how your jewelry was produced and whether materials, alterations, personalization, or production have already been committed.

Stradley & Daughter jewelry may be Ready to Ship, Special Order, Made to Order, Personalized, or Custom & Bespoke, and each category has different return and cancellation terms.

Please review our current Shipping & Returns policy for complete terms, including eligibility, return windows, cancellations, holiday returns, return shipping, and refunds.

Shipping & Returns:
https://www.stradleyjewelers.com/pages/shipping-and-returns

You can also review our Jewelry Production Categories here:
https://www.stradleyjewelers.com/pages/production-categories

If you have questions about a specific order, contact us before sending anything back:

Email: customercare@stradleyjewelers.com
Call or text: 386.767.3473